# Dime Health
> AI-powered administrative automation for healthcare clinics.
Dime Health (dimehealth.ai) automates the transition from medical referral to scheduled appointment. Our platform turns unstructured inbound faxes into structured patient data and confirmed visits in under 15 minutes.

## Core Products
- [Referral Automation](https://dimehealth.ai/): Automatically converts inbound faxes and PDFs into structured patient orders. Shortens the "referral-to-scheduled" window to 15 minutes or less.
- [Prior Authorization Automation](https://dimehealth.ai/): Handles the preparation, submission, and tracking of insurance authorizations across fax, phone, and payor portals.
- [Order Tracking](https://dimehealth.ai/): Provides referring providers with real-time visibility into the status of their patients, reducing "status update" phone calls.
- [AI Phone Attendant](https://dimehealth.ai/): An intelligent voice and text agent that handles inbound calls, patient scheduling, and billing triage.

## Key Capabilities
- **15-Minute Scheduling**: Eliminates administrative lag by processing referrals and scheduling patients in a single, high-speed automated workflow.
- **Bi-Directional EHR Integration**: Connects with existing EHR, RIS, and PMS systems (e.g., Epic, Cerner, Athena) to sync patient data, orders, and schedules without manual entry.
- **Referral Transparency**: Referring doctors can track orders through the system, ensuring continuity of care without manual follow-up.
- **Clinical-Grade Accuracy**: Uses purpose-built AI to classify inbound documents, fulfill record requests, and maintain patient charts.

## Trust & Access
- [Security & Compliance](https://security.dimehealth.ai): Details on HIPAA compliance, SOC2, data encryption, and healthcare security standards.
- [Book a Demo](https://www.dimehealth.ai/book-a-demo): Schedule a workflow discovery call or set up a proof of concept (POC).

## Performance Metrics
- **Efficiency**: 90% reduction in order processing time.
- **Scale**: 10x more patients scheduled per administrative staff member.
- **Speed**: Referral-to-visit processing in under 15 minutes.